NEXUS

CONTACT SUPPORT

SECURE COMMUNICATIONS | PGP REQUIRED | 24/7 RESPONSE

Support Online

SECURITY PROTOCOL

[SEC-HIGH]

WARNING: Unencrypted messages containing sensitive data (addresses, tracking IDs, transaction hashes) are automatically purged by our filters. Always use PGP.

  • Status Active (24/7)
  • Avg. Response < 120 Mins
  • Encryption MANDATORY

DIRECT CHANNELS

Use these channels for account recovery or when the ticket system is inaccessible. Do not use clear-net email providers.

[email protected]
8B2F 9A1C D4E5 F6G7 H8I9 J0K1 L2M3 N4O5

TICKET ETIQUETTE

  • Include Order ID in subject line.
  • One ticket per issue; do not spam.
  • Wait 24h before bumping a ticket.
  • Be concise; English preferred.
  • Abuse results in immediate ban.
OFFICIAL KEY - 2024

NEXUS PUBLIC KEY

Fingerprint: 8B2F 9A1C ... N4O5

SECURE TICKET SUBMISSION

SSL/TLS ENCRYPTED

* Plaintext messages regarding illegal goods will be ignored.

7X9A2